- What: Texas A&M CIO emphasizes user experience in cybersecurity
- Impact: Focus on balancing security with usability to prevent user workarounds
Security Strategy, Plan, Budget Texas A&M CIO emphasizes user experience in cybersecurity strategy June 11, 2026 Share By SC Staff (Adobe Stock) Per Information Week, Texas A&M University System CIO Vince Kellen argues that organizations must balance robust security measures with user experience to prevent users from circumventing controls. Kellen highlighted that excessive authentication prompts, such as multiple layers of multifactor authentication, can lead to user frustration and workarounds, ultimately undermining security. He views zero-trust architectures as crucial for his system, which comprises 12 universities and eight state agencies. The core of zero trust, according to Kellen, involves managing access and monitoring network actions in real-time. This approach aims to embed security enforcement within the technology itself, reducing reliance on users to identify and act on every risk. Kellen also applies this philosophy to securing agentic AI, suggesting that AI agents should be treated similarly to human users, requiring identity verification, visibility, behavioral monitoring, and policy enforcement. He expressed concern over "semantic drift" and "semantic malfeasance" in AI but believes behavioral monitoring, a practice already used for users and devices, can help detect such issues. Ultimately, Kellen stressed that technical controls, when made as invisible as possible to the user, are paramount for effective cybersecurity, compensating for human error and the inherent trust in human nature. Source: Information Week SC Staff Related Security Strategy, Plan, Budget Why boards must stop chasing buzzwords Jon David May 8, 2026 Here are three ways CISOs can guide board members to move beyond the buzzwords. Small business Australian small businesses lack cyber security plans, research finds SC Staff May 6, 2026 Research from Ipsos, commissioned by Optus, indicates that one in three Australian small businesses have experienced a cyber incident, yet many remain underprepared. Security Operations Guidebook highlights financial benefits of state cybersecurity programs SC Staff May 6, 2026 Regional security operations centers generate between $1.1 million and $2.6 million annually, cyber clinics up to $150,000 annually, and state cyber corps between $1.4 million and $7.5 million each year. Get daily email updates SC Media's daily must-read of the most current and pressing daily news Business Email By clicking the Subscribe button below, you agree to SC Media Terms of Use and Privacy Policy . Subscribe Related Terms Business Continuity Plan (BCP) Cost Benefit Analysis You can skip this ad in 5 seconds